What if I don’t collect my order? Grace 12 November 2020 02:32 Updated If you don’t collect your order within the extra week, we will cancel your order and refund the order total to you. Related articles What time can I collect my order? How long will the centre hold my order? Can I recycle the gel ice packs from my food delivery? Can I collect my order from my nearest Jenny Craig centre? Can I cancel my order? Comments 0 comments Please sign in to leave a comment.