Can I cancel my order? Grace 12 November 2020 02:24 Updated Yes, if you need to cancel your order, please contact our customer service team here. Please note we are unable to cancel your order within 48 hours of your delivery. Related articles Am I locked into a contract? How long will I need to stay on Jenny Craig? When will my order arrive? Can I change my order once I have placed it? What happens if I opt out of my weekly consultations? Comments 0 comments Please sign in to leave a comment.