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Activity overview

Latest activity by Grace
  • Grace created an article,

    Where can I find out more about Zip?

    Please note that Zip is not a service provided by Jenny Craig. It is a facility offered by Zip Co Limited. Visit for further information.

  • Grace created an article,

    Can I place a Zip order over the phone?

    Zip is only available as an online payment method and required login credentials for authorisation. Our staff are unable to place an order on your behalf over the phone.

  • Grace created an article,

    Is Zip Pay available in-centre?

    Zip can only be used to pay for orders placed online via

  • Grace created an article,

    How do refunds work?

    If you are eligible, we will be able to initiate refunds on your behalf. Once completed, the refunded amount will appear back in your Zip account. If a refund puts your Zip account in credit, you c...

  • Grace created an article,

    What are the fees?

    Zip Pay is an interest free service. There is a $6 monthly account fee, which will be waived if your closing balance is paid by the due date. If there is no balance then no fee is payable. There ar...

  • Grace created an article,

    Am I eligible for Zip Pay?

    To be eligible for a Zip account, you need to: a. be an Australian citizen or permanent resident b. be at least 18 years of age c. have a valid Facebook or Paypal account, in your own name d. have ...

  • Grace created an article,

    How do repayments work?

    Your first payment won’t be due until the end of the next month. When you open your account we’ll set up a monthly payment of $40 (or less if the amount you owe it under $40). This will come from y...

  • Grace created an article,

    Is there any interest on the amount paid?

    No, there is no interest payable by you.

  • Grace created an article,

    Is there a limit to how much I can purchase with Zip?

    Yes, your purchase limit is the amount of credit available in your Zip account.

  • Grace created an article,

    How does Zip Pay work?

    To use Zip Pay: if you are new to Zip, download the Zip App and/or signup online at Please ensure you have the latest version of the Zip App on your mobile device; once your account is app...