
Sean
- Total activity 412
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Activity overview
Latest activity by Sean-
Sean created an article,
Do you still offer the Rapid Results meal plan?
We have paused our Rapid Results plan for now. In the meantime, check out our Rapid Results Max Weight Loss Plan.
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Sean created an article,
My order was missing an item/incorrect order.
On occasion, some items may be out of stock, in this instance a replacement product will be provided, and we will notify you of any substitutions in your order. If your order is missing an item, pl...
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Sean created an article,
Do I have to be at home to accept the delivery?
We use several delivery partners to get your orders delivered to your address. When speaking with our Coaches, please check which service works best for you. With same-day, fast deliveries (DoorDas...
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Sean created an article,
Who should I contact for support regarding my DoorDash order?
Please contact our Customer Care team on 1800 453 669 or via the form on the Contact us page.
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Sean created an article,
Can I request a refund?
Refunds can be processed via the original payment method provided the circumstances meet our refund policy. To request a refund a DoorDash delivery contact our customer care team on 1800 453 669 vi...
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Sean created an article,
Can I cancel my DoorDash order?
Yes, if you need to cancel your DoorDash order, please contact our customer service team here.
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Sean created an article,
What if I place my order after the same-day delivery cut off time?
On Mondays through to Thursdays, order before 12pm for guaranteed same-day delivery in metropolitan areas. If an order is placed after 12pm on these days, the estimated delivery is the following da...
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Sean created an article,
Is DoorDash delivery available in my location?
DoorDash is currently only available within a 15km delivery radius of your nearest Jenny Craig Centre. You can check DoorDash’s availability by entering your postcode in the 'Check your delivery op...
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Sean created an article,
What is DoorDash and how does it work?
Customers in metropolitan areas can place an order online at store.jennycraig.com.au, select Delivery at checkout and, if the order is placed before 12pm Mondays through to Thursdays, have the orde...
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Sean created an article,
Who should I contact regarding my Click & Collect order?
Please contact our Customer Care team on 1800 453 669 or via the form on the Contact Us page.