Ordering Online
- What is a Rapid Results Weight Loss Plan?
- On the Rapid Results Weight Loss Plan, how will a menu be selected for me?
- Do I need to complete the quiz and read the health acknowledgement before I can order?
- Can I personalize my weekly menu?
- Can I order multiple weeks of food (weekly menus) at a time?
- Can I make more than five swaps to my weekly menu?
Payment Options
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Changing or Cancelling an Order
Delivery
- When will my order arrive?
- Can I change my delivery address?
- Can I choose my delivery day?
- How can I track my order?
- Will I get a confirmation of delivery?
- What if some items are damaged or faulty?
Click & Collect
- Who should I contact regarding my Click & Collect order?
- Can I collect my order from my nearest Jenny Craig centre?
- What time can I collect my order?
- What do I need to bring to collect my order?
- Where do I go in centre to collect my order?
- How long will the centre hold my order?
Simple Meal Plans and Essential Meal Plans
- What is a Simple Meal Plan and an Essential Meal Plan?
- How do I order a Simple Meal Plan or an Essential Meal Plan?
- Do I need a Jenny Craig Membership when ordering a Simple Meal Plan or an Essential Meal Plan?
- Can I make any swaps to the meals/ items in my Simple Meal Plan or my Essential Meal Plan?
- Payment Options
- Available Discounts
- Weight Loss Support
- Cancelling or Changing an Order
- Delivery
- Click & Collect