What if I don’t collect my order? Sean 29 October 2020 06:15 Updated If you don’t collect your order within the extra week, we will cancel your order and refund the order total to you. Related articles Where are the ingredients sourced from in Jenny Craig food products? How much does Jenny Craig cost? Who should I contact regarding my Click & Collect order? Can discounts offered at Jenny Craig Centres be applied to Convenience Box orders? When will my order arrive? Comments 0 comments Article is closed for comments.