What if my order is missing an item or contains an incorrect item on delivery? Grace 29 October 2020 06:15 Updated Please get in touch with our customer care team on email@example.com and provide details of the missing or incorrect item. Related articles What do I do if there is a missing or incorrect item in my order? Can discounts offered at Jenny Craig Centres be applied to Convenience Box orders? What time can I collect my order? Do I need to be at home to accept the delivery? Comments 0 comments Article is closed for comments.