What if I don’t collect my order? Grace 10 September 2020 01:14 If you don’t collect your order within the extra week, we will cancel your order and refund the order total to you. Related articles How long will the centre hold my order? Can I collect my order from my nearest Jenny Craig centre? Can I cancel my order? Can I change my order once I have placed it? Can I change my recommended menu myself? Comments 0 comments Please sign in to leave a comment.