Who do I contact if my order doesn’t arrive by the date provided? Grace 06 July 2020 04:45 If your order hasn’t arrived by its due date, please contact us here or call us on 13 19 92 and select 1 to chat to one of our team members about your online order. Related articles Do I need to be at home to accept the delivery? When will my order arrive? How can I track my order? Will I get a confirmation of delivery? Can I choose my delivery day? Comments 0 comments Please sign in to leave a comment.